Frequently Asked Questions

Everything you need to know about how Photosgraph works.

Getting Started

Is Photosgraph really free?

Yes. Upload as many photos as you want, create as many albums as you need, invite as many people as you like. Free to join, free to use.

What is photosgraph?

Photosgraph is a photo sharing platform built around group albums. Create an album for your reunion, wedding, trip, or family. Invite the people who were there. Everyone uploads their photos to one shared place, and everyone can see the full collection. Any person in any photo can remove the image.

How do I get started?

Create a free account with your name and a photo of yourself (so people can recognize and tag you). Then create a group album, give it a name, and start inviting people. You can upload photos and invite people right away.

What are the community commitments I agreed to at registration?

When you register, you agree to three commitments. The photo certification: you'll only upload photos you took or have permission to share, your photos won't violate anyone's privacy, and won't be AI-generated. The album organizer certification: when you create group albums, they'll describe real groups or events, and you'll only invite people who genuinely belong. The community conduct commitment: you'll treat other members with respect and won't use Photosgraph to harass, stalk, or monitor anyone. These commitments apply to everything you do on the platform — you won't be asked to re-certify on each upload or album.

Group Albums

What is a group album?

A group album is a private collection of photos organized around a shared experience — a family reunion, a class trip, a wedding, a vacation. When you create one, you invite the people who were there. Everyone in the group can upload photos and see the full collection. Photos are visible to all members immediately.

Who can see photos in a group album?

Only members of the album. Group albums are private by default. No one outside the group can see the photos. The organizer controls who gets invited.

How do I invite people to my album?

As the album organizer, you can invite anyone related to the album — search for people already on Photosgraph by name or send email invitations. You don't need to tag someone first. Other album members can also invite people they've tagged in photos. All of this happens from the Add People panel on the album page.

How does Photosgraph help me find people to invite?

When you tag someone by name in a photo and they're not yet in your album, Photosgraph quietly checks if any existing members match that name. If there's a match, you'll see their profile photo on the Group Members tab. If you recognize them, one click sends the invitation. You're always the one who decides whether to invite — the system just helps you find the right person.

What does "the photos find you" mean?

You don't have to search for photos of yourself. When an album organizer tags your name in a photo and the system suggests you as a match, the organizer can invite you with one click. You'll get a notification with the album name and who's inviting you. Accept, and you're looking at photos of yourself that you didn't know existed. The photos came to you — because the person who took them remembered you were there.

What is "Unsorted Photos"?

When you register, you get an "Unsorted Photos" album automatically. It's your personal holding area for photos that aren't in a group album yet. Only you can see it. From there, you can add photos to group or public albums.

Can a photo be in multiple albums?

Yes. A photo can be in your personal collection and multiple group albums simultaneously. Different contexts, same photo.

What happens if I leave a group album?

You can leave any group album at any time. When you leave, you can optionally remove your photos from the album too.

What is album discussion?

Every album has a Discussion tab where members can talk about the photos, share memories, and add context. You can attach a specific photo from the album to your comment, and reply to other people's comments. It's a place to share the stories behind the moments.

Public Albums

What's the difference between group albums and public albums?

Group albums are private — you create them, invite members, and photos are shared within the group. No one outside the group can see them. Public albums are a completely separate layer, organized around places, events, and themes (like "Lexington, Kentucky" or "Graduation Day"). Anyone can browse public albums. No photo from a group album ever appears in a public album automatically — contributing a photo to a public album is always a separate, deliberate choice.

How does public approval work?

If you want to add a photo to a public album, every tagged person must approve using the public toggle on the photo page. One person saying no is enough to keep it private. A photo only becomes publicly visible when every person in it says yes.

What if I don't approve a photo for public?

Then it stays within the group. It's visible to group members but not to anyone else. No one can override your decision — the photo can't go public without you.

Can I revoke my public approval later?

Yes, at any time. Turn off the public toggle and the photo is removed from public view immediately. You can also revoke entirely, which removes you from the photo across all albums.

Photos & Tagging

Can anyone upload photos?

Any registered member can upload photos. Photos go to your Unsorted Photos album first, and you can add them to group albums from there — or upload directly from within an album.

Who needs to be tagged?

Everyone who is recognizable in the photo should be tagged — even if you don't know them personally. If someone who knows that person could identify them from the photo, they should be tagged. This ensures everyone in the photo is accounted for and can control their own image.

What if someone I tag isn't on photosgraph?

You can name them and optionally include their email when uploading. If you include an email, they'll receive an invitation. When they register, they're automatically connected to the photos they were tagged in. If they're already on the platform, the system may suggest them as a match so you can invite them to the album.

How do I control a photo's visibility?

On any photo you're tagged in, you'll see a public visibility toggle. Flip it on to approve for public, flip it off to keep it group-only. If you want to remove yourself entirely, use the "Revoke" button — this removes the photo from all albums you're connected to.

What does the face count mean when uploading?

When you upload a photo, you're asked how many recognizable faces are in it. You need to tag or name every recognizable person. This ensures everyone in the photo is accounted for and can control their own image.

Can I delete a photo I uploaded?

Yes. If you uploaded a photo, you can delete it at any time. It will be permanently removed from all albums.

Can I remove a tag I created?

Yes. As the uploader, you can remove any tag you've placed on your photos. The removed person will no longer be associated with the photo.

How do I report a photo?

Open the photo and click the flag icon. You can report for reasons including: you're in the photo but weren't tagged, someone identifiable wasn't tagged, the photo contains a minor, it violates someone's privacy, or it's inappropriate. Our team reviews every report.

Are AI-generated photos allowed?

No. Photosgraph is for real photos captured by a camera or scanning device. AI-generated, AI-altered, or digitally composited images are not allowed. Minor adjustments like cropping, exposure correction, and red-eye removal are fine, as is AI-assisted restoration of damaged photos.

What about photos of people who have passed away?

Old photos of loved ones are some of the most meaningful in the album. When someone tags a deceased person, the person creating the tag approves on their behalf. If a family member wants the photo taken down, they can request removal and we'll honor it promptly.

What about photos of children?

No photo can go public if anyone in it was under 16 at the time of publication. This is a hard rule — no workarounds, no parental overrides. Once someone turns 16 and has their own account, they can approve photos of themselves, including old childhood photos.

Privacy & Safety

How does privacy work on photosgraph?

Privacy on Photosgraph works at two levels. Group albums are private — only invited members can see the photos inside them. Profiles are visible to logged-in members only — your name, profile photo, connections, relationships, and any photos you've approved for public visibility can be seen by other members, but not by anyone who isn't logged in. No group-only photos ever appear on your profile. There is no public people directory and no way for strangers to search for you by name.

Am I searchable on photosgraph?

There is no public people directory. You cannot be browsed or searched by strangers. Album organizers may see your name and profile photo as a suggested match if someone with a similar name is tagged in their photos — matches connected to existing group members are shown first, but name matches alone may appear. Your profile is only visible to logged-in members and only shows your name, photo, connections, and photos you've approved for public. You always have the choice to accept or decline any invitation.

What control do I have over photos I'm tagged in?

Full control. If you're tagged in a photo in a group album, you can remove that photo from the album. Not flag it for review — remove it, immediately. You can also revoke your tag entirely, which removes the photo from all albums. For public visibility, nothing goes public without your explicit approval. The person in the photo always has more power than the person who uploaded it.

Your Account

How do I delete my account?

Go to your Profile page (click your name in the top right) and scroll to the bottom. Click "Delete your account." You'll see a detailed explanation of exactly what will happen — how many approvals will be revoked, how many photos will be deleted or kept, and what happens to your albums. You'll need to check three acknowledgment boxes and enter your password to confirm. Nothing happens until you confirm.

What happens if I delete my account?

Your tag approvals are revoked immediately, which may take photos offline. Photos you uploaded where you are the only person are deleted. Photos you uploaded where other people are tagged and have made consent decisions stay up — the uploader is replaced with "Former Member." Group albums you organized are transferred to the next member. Your personal data — name, email, profile photo — is permanently scrubbed.

What are relationships?

Relationships let you define family connections to people on Photosgraph — sibling, parent, child, spouse, cousin, and more. The other person needs to confirm it. Confirmed relationships help the system make better suggestions when album organizers are looking for people to invite.

How do I upload photos?

The easiest way is to tap the upload button on your phone and select photos from your library, or drag and drop photos into the upload area on your computer. You can select multiple photos at once. You can also upload by email — every account has a personal upload address, which you'll find on your Profile page. Send a photo to that address and it will appear in your Unsorted Photos automatically.

Can I include photos of children?

Yes — photos of children are welcome in group albums. If your family reunion, church event, school gathering, or birthday party includes kids, you can share those photos within the group.

However, photosgraph is built on the principle that every person controls their own identity. Since children can't make that choice yet, we don't create identity records for minors:

  • Minors cannot be tagged. When identifying faces in a photo, you can mark someone as a minor (under 16). This counts toward the photo's face total for group album purposes but creates no identity record.
  • Photos with minors cannot go public. They remain visible only to members of the group album.
  • We recommend at least one parent or guardian be an album member so they can see and manage any photos their child appears in.

When children turn 16, they can create their own account and claim their identity on their own terms.

Don't see your question?

Send us your question and we'll get back to you. We'll also consider adding it to the FAQ.